Last updated October 2026
Privacy Policy
This page explains what information this website collects, why, and what you can ask us to do with it. It applies to thewaterdamagerestorationboston.com and to calls and messages that start here.
Information We Collect
When you fill in the contact form we receive your name, email address, phone number, ZIP code and the message you write. When you call, we note your number and the details you give us about the damage.
Like most websites, the site and its hosting may record technical data such as your IP address, browser type, pages visited and the time of the visit. Cookies may be used to keep the site working and to understand how it is used.
How We Use It
- To return your call or message and arrange service
- To prepare estimates, schedule visits and keep job records
- To share documentation with your insurer when you ask us to
- To keep the website secure and working properly
We do not sell your personal information.
Who May See It
Your details may be shared with the restoration professionals who handle your job, and with service providers that host the website or process form submissions for us. Information may also be disclosed when the law requires it.
How Long We Keep It
Messages and job records are kept as long as needed to provide service, handle claims and meet legal and tax obligations, then deleted.
Your Choices
You can ask what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. You can also set your browser to block or delete cookies.
Children
This site is meant for adults arranging property services. We do not knowingly collect information from children.
Changes and Contact
If this policy changes, the date at the top will change with it. Questions about privacy can be sent through our contact page, by phone at (857) 675-6821, or by mail to 512 Tremont St, Boston, MA 02118.